Connect a number
Link a WhatsApp device you control and see its connection status in your workspace.
WHATSAPP CONVERSATIONS, IN BETTER FLOW
Keep customer messages, useful automatic replies, and connected WhatsApp numbers together in one calm workspace.
Your messages stay in your workspace.
A SIMPLE WORKFLOW
Keep the everyday parts of customer support clear and manageable.
Link a WhatsApp device you control and see its connection status in your workspace.
Choose the words that trigger a reply and write a message in your own voice.
Review customer messages and automatic replies from one organised inbox.
TOOLS THAT STAY OUT OF THE WAY
Practical controls for the conversations your team handles most.
Reply when a message contains a keyword, matches exactly, or starts with a phrase.
Keep incoming questions and sent replies together by customer.
Set a pause between repeat replies to the same customer.
Manage the WhatsApp numbers connected to your workspace.
Use {name} to address a customer by their WhatsApp profile name.
Use priority, cooldown, and account controls to keep replies deliberate.
COMMON QUESTIONS
Yes. You can connect and manage multiple numbers from the Connected accounts page.
Yes. Add {name} to a reply message to include the customer's WhatsApp profile name.
No. Device linking uses an unofficial WhatsApp Web connection. WhatsApp may log out or restrict a connected account, so only connect a number you control and avoid bulk or unsolicited messages.
A CLEARER WAY TO KEEP UP
Create a workspace and connect a WhatsApp number you control.